Shipments

Create and manage shipments via Shippo or manually

Overview

Understanding shipment types and workflow.

Shipments are the core of your shipping workflow. Each shipment represents packages being sent from one location to another, using either Shippo (with carrier labels) or Manual (manual confirmation).

Ship Methods

Field Format Description
Shippo Type Shipments that use carrier services (USPS, FedEx, UPS, etc.) through Shippo. Get rates, purchase labels, and track packages.
Manual Type Shipments managed outside of carrier integrations. Manually confirm when shipped, optionally with QR code scanning.
Choosing the Right Method
Use Shippo for packages that can be shipped via USPS, FedEx, UPS, or other carriers integrated with Shippo. Use Manual for pallets, large equipment, freight, or shipments handled by freight forwarders.

Key Shipment Fields

Field Format Description
Ship Method Select Choose between Shippo (carrier shipping) or Manual (manual shipping).
Shipping Location Select Ship from address (Invoices/Estimates) or ship to address (Purchase Orders).
Ship Date Date When you plan to ship. Optional for Shippo, helpful for scheduling.
Packages Section Package dimensions, weight, and quantity.
Line Items Section Items being shipped in the order.

Advanced Options

Additional options available when creating Shippo shipments:

Carrier Selection

Choose which carrier accounts to use for rate quotes. By default, all active carriers are queried. Learn more

Shippo Extra Options

Add reference numbers, delivery instructions, signature requirements, and other carrier-specific options. See all options

Customs Declaration

For international shipments, override account defaults or add additional customs information. Required fields are automatically populated from line items with customs data. Customs Items guide

Working with Multiple Shipments

Splitting Shipments

You can split an order into multiple shipments if items ship at different times or from different locations. Each shipment can have its own ship date, packages, and shipping method.

Multiple Packages in One Shipment

Add multiple packages to a single shipment when items ship together but in separate boxes. You can split line items across packages or set quantity to ship identical packages.

Line Item Flexibility
Line items can be moved between shipments and split across packages at any time. This gives you complete control over how orders are fulfilled. Learn about Line Items

Shipment Workflow

1

Create Shipment

Add ship method, location, packages, and line items

2

Get Rates (Shippo only)

Compare shipping costs from different carriers and service levels

3

Purchase Label / Confirm Shipped

For Shippo: buy the shipping label. For Manual: mark as shipped

4

Download Documents

Get shipping labels, packing lists, commercial invoices, and other documents